Privacy Statement & Cookie Policy

Privacy Statement & Cookie Policy
effective from 25 May 2018

This Privacy Statement and Cookie policy sets out the details of what information we collect from you, as well as how that data is used and protected as set out in the applicable data protection regulations, in particular the European Union’s General Data Protection Regulation (GDPR) and ePrivacy Directive, where applicable.

Overview

In order for us to operate our business and provide our services to you, it is sometimes necessary for us to collect or process information about you. This information will take one or more of the following forms:

Information that you provide to us directly, such as where you complete a contact form via our website or an information form via google docs;
Information that is automatically sent to us by your computer’s internet browser when you visit our website, such as your computer's IP address and the internet browser you are using etc;
Information about how you use our website, such as which pages you visit and how frequently you visit our site etc.

Our commitment to data privacy

We are fully committed to maintaining the privacy of any information and personal data that you provide to us. We also commit to ensuring that such data is held securely, used appropriately and only retained for as long as is necessary. We treat all personal information with confidentiality and we do not share or sell any of your personal data with third parties.

Who we are

In terms of your use of this website, we, Leanbh Babywearing, act in the capacity of Data Controller, and should you have any questions or concerns about the data we hold about you, we can be contacted using the information below:

Data Controller: Abina Sheridan
Company Registration Number: 516470
Company Name: Leanbh Babywearing
Registered Address: 14 Castleview Park, Swords, Co Dublin, Ireland, K67 DT32
Email Address: [email protected]

Your Personal Data

When we refer to personal data, we mean any information that allows us to identify you personally. Examples include your name, email address, postal address, phone number, your child's age or your due date etc. We will always seek to gain your consent in providing this information to us before we collect it from you. Other types of information, such as your computer’s IP address or general geographical location do not, generally, allow us to identify you directly.

Who we share your data with

The only people/organisations that are granted access to your personal data are:

Abina Sheridan, sole trader and owner of Leanbh Babywearing who provides babywearing consultations, sling hire service and an online shop;
Our web hosting technology suppliers (currently Blacknight Solutions, Weebly and Google GSuite)
Our cloud storage Gmail and Google Drive whose services we use for secure backup storage and email services.
Items are shipped via An Post, courier service or Parcel Motel and your details such as name, address, phone number are shared with them as required to provide you with a shipping service.

Access to your
personal data

Where you have directly provided personal information directly to us (such as by completing an online form via our website or via google docs link or contacting us by phone, text or via Facebook, Twitter or Instagram for information on our services or sling advice), you have a number of rights regarding the personal data that we hold:

You have the right to obtain from us confirmation about whether any such data is being held;
You have the right to require that we provide you with whatever data we are holding/processing about you and your child, including the right for that data to be transferred to another data controller;
Even if you have consented to us processing your personal data, you have the right to withdraw that permission at any time;
You have the right to require us to rectify any incomplete or incorrect information held about you and your child;
You have the right to require us to erase the data held about you and your child, this is also referred to as the right to be forgotten.
Any request will be responded to by us within 30 days.

In the situation where we collect personal data from you automatically (such as from your internet browser or via internet Cookies etc):

You have the right to object to the legal basis upon which we are collecting this data, and we have an obligation to consider and respond to that objection;
You have the right to request the prevention of further processing of your data while your objection is considered;
You have the right to make a complaint to the Data Protection Commissioner

Information we may collect from you

We do not record phone calls.

When you complete a contact form on our website, we will ask you for your personal information, such as your name, email address, phone number etc. This is required for us to respond to your request.

When you complete a babywearing consultation information form via a link to a Google Docs form, we will ask you for your personal information such as your name, email address, phone number, home address, child's name and age, estimated due date, medical history that may be relevant to the services you require etc. This information is required for us to provide you with the service of a babywearing consultation, tailored to your needs, as set out in such information form.

When you complete a sling hire request form via a link to a Google Docs form, we will ask you for your personal information, such as your name, email address, phone number, home address, child's age etc. This is required for us to provide you with the sling hire service and to ensure the sling you have chosen is suitable for your child's age group and to remind you when the sling is due to be returned.

Sign In sheets at group babywearing demonstrations or sling meets, which would request your name, email address, phone number, number of children with you are required for insurance purposes, health & safety requirements and in case we need to contact you regarding infectious diseases.

Web based orders from our online store: when you purchase a product online you will be asked to submit your name, billing and shipping address, phone number and email address. All payments are transacted via PayPal . and Stripe. In person payments may also be processed using SumUp. These third party payment methods process your payments directly and are secure. Our website has the SSL certificate and your data is secured.

Cookies

A cookie is a small text file containing a string of characters that can be placed on your computer or mobile device, at the request of our server. Our site uses "session cookies". Session cookies enable a visitor's web browser to remember which pages on this website have already been visited, to help us understand how our site is being used, to help you navigate between pages efficiently, to help remember your preferences, and generally to improve your browsing experience. Cookies can be set by the owner of the website or in some cases by third party service the website owner allows to present other information, run content or provide other functionality such as analytics.

Further information on cookies can be found at; http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm

How are cookies used on this site:

Strictly Necessary Cookies. These cookies are essential, as they enable you to move around the site and use its features, such as page navigation or secure areas of the website. The website cannot function properly without these cookies
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, and remember your preferences (for example, your choice of language or region).

How long will cookies stay on my device:
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

First and Third Party Cookies:
First-party cookies are cookies that belong to LeanbhBabywearing, third-party cookies are cookies that another party places on your device. Third-party cookies may be placed on your device by someone providing a service for Leanbh Babywearing, for example to help us understand how our service is being used.

Leanbh Babywearing uses Google Analytics and Cookies in order to improve our service, to improve user experience and to analyse how the website is used. The information collected by these Cookies is non personal and may include the browser name, type of computer and broad location. This information provides us with an overview of how people are accessing and using our website. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. You can also delete cookie files from your computer at your discretion.

With agreeing to our cookie policy you give permission for the following cookies, scripts and beacons:

_qca, _ga, _gat, _gid, collect – These are Google Analytic Cookies. They give us information about the number of site visitors, how much time they spent on a page and where the visitor is coming from. . You can install a browser add-on that allows users to disable Data Collection by Google Analytics.

mc. This is a Quantserve cookie that collects data on the user's visits to the website such as what pages have been loaded.

Managing Cookies:
Within your browser settings you can choose whether your wish to accept cookies or not. Different browsers make different controls available to you and so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete all cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.

IP Address

IP Address:
When you visit our website, our systems will log a record of your visit in our server logs, and typically this record will include the IP address that is associated with your device and the browser type and version that you are using.
Such server logs are extremely common practice, and are used to monitor technical resources, high-level server activity, and importantly to detect and prevent malicious or fraudulent activity on our systems. This data can also be used, if required, to diagnose reports of technical issues. The storage of IP addresses, allow us to identify patterns of behaviour (such as repeated malicious attempts to access a system).
IP addresses, in and of themselves, do not allow us in any way to identify you as an individual, especially given that it is very common for IP addresses to be dynamically allocated by your service provider, and will therefore often routinely change.
We do not and will not use the content of server access logs to attempt to determine an identifiable individual. We therefore do not consider that data held within server logs falls within the scope of personal data, and accordingly we do not seek your consent to collect it.

What happens to your data

Online data:
Web based contact forms, google docs forms and online orders and emails are deleted after 1 year.
Sign in forms at sling meets: are shredded after 3 months.
Sling hire forms: sling hire forms are retained until the sling has been returned.
A Google sheets document is kept for 5 years with non identifying data and for analytical reasons only: such as what slings were rented and the duration of the sling hire.
Account data: when you have placed an order the basic legally required information is kept for a period of 7 years as per law. Invoices are created in an online secure system.

Search Engine

The search facility on our website is an internal search function and returns only information that appears on this website.

Changes/Updates

We may make changes or updates to this Privacy Statement and Cookie Policy over time, to keep in line with regulatory guidelines.

Leanbh Babywearing ​Privacy Statment & Cookie Policy